Mechanical Services UK Limited take privacy very seriously and is committed to ensuring that your privacy is protected. For this reason, we will only collect and use personal data where it might be needed for us to provide information about and deliver to you products and services. This notice explains how we use the personal information you provide to us:


We will only use your personal information for the following purposes:

  • To administer and manage our business relationship with you, including to set-up and maintain your credit account.
  • To deal with quotation requests from you for goods and services.
  • To process orders from you for goods and services.
  • To make use of credit reference agencies from time to time.
  • In the recovery of debt in case of non-payment.
  • To comply with all applicable regulations and laws.
  • Internal record keeping

We may collect and store the following information:


  • Name, job title and contact details as supplied by you or your employer
  • Company details including name, address and financial information
  • Details regarding previous quotation requests and orders
  • Any communications you send to us regarding servicing of our business relationship
  • Digital images / videos you send to us for processing as part of an order
  • Data collected during website usage which could directly or indirectly identify you
  • Deliver services and products against orders you have placed with us
  • Processing of payments

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and condition.

We may disclose your personal information to third parties in other circumstances, such as:

  • To comply with any legal or regulatory obligations, or to enforce or apply our terms and conditions of trading and other agreements
  • to protect the rights, property, or safety of Mechanical Services UK Limited, our customers, or others
By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


You have rights under data protection laws regarding the processing of your personal information.

You have the right to:
  • Request access to personal information we hold about you
  • Request us to correct inaccurate personal information
  • Request us to delete personal information
  • Request for your personal information we hold be sent to you in a suitable format for transmission to a third party.
  • Lodge a complaint with the UK Information Commissioner’s Office


We will not sell, distribute or lease your personal information to third parties.
If you would like to make a request in relation to your data protection rights you can do so at any time by emailing If you believe that any information we are holding on you is incorrect or incomplete, please email us at

If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any legitimate business purposes or legal or contractual record keeping requirements.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect and store.

We retain personal data only for as long as necessary to provide the products and services you have requested and thereafter for a variety of legitimate legal or business purposes.
For the purpose of the General Data Protection Regulation 2018 (GDPR), the data controller is Mechanical Services UK Limited whose registered office is at Elsby & Co, Thistle Down Barn, Holcott Lane, Sywell, Northants NN6 0BG

Should you have any queries regarding this Policy please email sales@servicesgroup, or mail to David Fairhead, Director, Mechanical Services UK Limited, Brook House, Edmonds Close, Denington Industrial Estate, Wellingborough, Northants NN8 2QY

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